Developing the Principles, Behaviors, and Systems to Build a Culture of Excellence

  • Room: Venetian AB
  • Session Number: FS3
Monday, June 25, 2018: 9:45 AM - 11:00 AM
/ CPE Credits:1.5


John Toussaint, MD


In this session, you’ll discover the principles of enterprise excellence, and how the principles are the framework for everything else. Then, you’ll explore how specific behaviors are anchored in principles, and learn how to get results based on principles and behaviors that allow for sustainability and improvement over time. 

View the hfm Blog on This Session

In his April 23 blog post, The Principles, Behaviors, and Systems Necessary to Build a Culture of Excellence, Dr. John Toussaint sets the foundation for his Annual Conference presentation.


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