Suzanne joined the AHA policy office as director administrative simplification policy. She provides strategic direction, guidance and oversight for the AHA on administrative simplification policy and issues associated with the transaction standards enumerated in HIPAA and related administrative simplification efforts and advises AHA leadership on the best strategic future course for administrative transactions with a view toward efficiency and burden reduction.
Prior to her role at AHA, Suzanne was actively involved in healthcare transformation and innovation, where she engaged health system leaders with forward-thinking concepts, strategies and trends in revenue cycle management and patient financial experience. In addition, Suzanne was HFMA’s Director of Revenue Cycle where she advised health systems on revenue cycle performance improvement and was the MAP product line expert. Suzanne has held revenue cycle leadership roles in the Chicago area as well as revenue cycle management consulting on a national level. She has a bachelor’s degree in organizational management from Concordia College and is a past president of the 1st Illinois Chapter of HFMA.